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What You Need to Know Before You Play

Using 98hi77 means you accept our terms as they apply to your account, your wallet activity across bKash, Nagad and Rocket, and your eligibility under local law.

Eligibility by local lawAccount terms apply at registrationbKash, Nagad, Rocket wallet rulesPolicy updates notified in-appContact support for disputes
98hi77 What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have a question about how our legal terms apply to your account, a wallet transaction via bKash, Nagad or Rocket, or your eligibility in your region, our support team handles these directly. Raise a policy concern through live chat or email and we will work through the specifics with you — not with a generic reply.

Live Chat Start a chat session from any page in the lobby. Raise account terms, wallet disputes or eligibility questions and we will address the specific policy point with you.
Email Support Send your legal query or account dispute by email. Include your registered account details and the transaction reference for bKash, Nagad or Rocket payments where relevant.
Account Panel Your account panel shows active policy notices, pending verifications and any flagged wallet actions. Check here first before escalating a dispute to our support team.
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

We treat your account data and wallet details with care. Here is how we manage the key areas that matter to you as an account holder on 98hi77.

Data Retention

We keep your account records, transaction history and wallet logs — including bKash and Nagad activity — for as long as your account is active and for a period after closure as required by our operating terms.

Cookie Policy

Our site uses cookies to maintain your session, remember your lobby preferences and analyse how pages load on mobile. You can manage cookie settings through your browser; disabling them may affect lobby access.

Account Security

Login uses OTP verification sent to your registered mobile number. Never share your OTP or account PIN. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Right to Request Changes

You can request a correction to your account details or ask what personal data we hold by contacting support via live chat or email. We aim to respond to data requests within the timeframe our policy allows.

Common Legal Questions from Our Account Holders

These are the questions we receive most often about our terms, account eligibility and data handling. If your situation is not covered here, contact support directly.

Access depends on your local law and eligible region. We do not confirm legality on your behalf — check what online casino activity is permitted where you are before registering.

If your account is closed while a bKash or Nagad balance is pending, contact support with your transaction reference. We will verify the deposit and process a return according to our terms.

Yes. Contact our support team via live chat or email with your registered account details. We will confirm what data we hold and respond within the timeframe set in our data policy.

Material changes to our terms are flagged through your account notification panel. Continuing to use the lobby after the notice period means you accept the updated policy.

Raise the dispute through live chat or email first. Include your account ID and the relevant round or Rocket, Nagad or bKash transaction reference so we can review the specific record.

You must meet the minimum age required by your local jurisdiction to access casino services. We verify account details at registration and may request further confirmation at any point.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.