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How 98hi77 Handles Your Personal Information

When you open an account with us, we collect only the information needed to run your account, process payments via bKash, Nagad or Rocket, and keep your access secure.

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What We Collect and Why We Collect It

98hi77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information you give us directly — your name, email address, phone number and the payment method you use, whether that is bKash, Nagad or Rocket. When you make a deposit or withdrawal, the transaction reference tied to your mobile wallet is recorded on your

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account so we can verify the movement of funds and resolve any dispute quickly. We also collect device and session data automatically: IP address, browser type, and pages visited. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge.
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We do not sell your personal data to third parties. Where we share data with payment processors or identity verification services, we do so only to fulfil your transaction or meet a legal obligation applicable under the laws of the jurisdiction where you access our platform.
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Your account wallet history — every bKash send, Nagad transfer or Rocket payment linked to your account — is retained for the period required by applicable law and then deleted. Availability of our platform and the scope of this policy depend on your local law and
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eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We apply SSL encryption to every connection between your device and our servers, so the data moving between your bKash app and your 98hi77 account is not readable in transit. Cookies on our site are used for session management and basic analytics — you can adjust cookie preferences through your browser settings at any time without losing access to your account. Data we no longer need is deleted on a rolling schedule; we do not hold payment identifiers beyond the period required by the applicable legal framework in the regions where our platform operates.

SSL Encryption

Every login, deposit confirmation and withdrawal request passes through SSL encryption. This applies whether you connect via mobile browser or the desktop site.

Cookie Controls

Session and analytics cookies run on our site. You manage them through your browser. Turning off non-essential cookies does not affect your account login or payment flow.

Data Retention Policy

Account and transaction records are kept only as long as required by law or to resolve open disputes. Once that period passes, the data is deleted from active systems.

Your Access Rights

You can request a copy of the data we hold, ask us to correct inaccurate details, or ask us to delete your account data where no legal hold applies. Contact our support team to start that process.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, reach out through any of the channels below. For payment-related data queries — such as asking us to confirm which bKash or Nagad transactions are logged against your account — our support team can pull your wallet history and walk you through it. Response times depend on the complexity of your request and the verification steps required to confirm your identity before we release or amend any data.

Common Questions About Your Privacy at 98hi77

Below are the questions we hear most from people who want to understand exactly what happens to their data — from the moment they open an account to the point they ask us to delete it.

We collect your name, email, phone number and the payment method you register — bKash, Nagad or Rocket. Device data like IP address and browser type is also logged automatically at login.

Only with payment processors who handle the transaction itself. We do not sell payment data. Sharing happens solely to complete your transfer or meet a legal obligation in applicable regions.

Records are kept for the period required by the law applicable to your eligible region. Once that period ends and no dispute is open, your data is deleted from our active systems.

Yes. Where no legal hold applies, you can request deletion through live chat, email support or the Account Help Centre. We verify your identity first before making any changes.

Log in, go to Account Settings and raise a data access request, or contact us via live chat. We confirm your identity and then provide a summary of the data we hold on your account.

Yes, we use session and analytics cookies. You can adjust or block non-essential cookies through your browser settings. Your login and payment flow will still work normally after you do so.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info98Hi77 Glossary Info98Hi77 Banking

How 98hi77 Handles Your Personal Information

Security, Cookies, Retention and Your Rights

How to Contact Us About Your Data

Common Questions About Your Privacy at 98hi77

01 What personal data does 98hi77 collect when I open an account?

02 Does 98hi77 share my bKash or Nagad transaction data with anyone?

03 How long does 98hi77 keep my account and payment records?

04 Can I ask 98hi77 to delete my personal data?

05 How do I get a copy of the data 98hi77 holds about me?

06 Are there cookies on the 98hi77 site and can I turn them off?

Privacy Policy

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