Reference

What You Agree To When You Use 98hi77

These Terms & Conditions set out the rules that govern your account, your deposits through bKash, Nagad or Rocket, and your access to the lobby.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification conditionsAccount suspension groundsJurisdiction-dependent access
98hi77 What You Agree To When You Use 98hi77
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been acted on in a way that contradicts these terms, contact our support team directly. We handle account-related queries, wallet disputes involving bKash, Nagad or Rocket, and requests for clarification on eligibility conditions. Raise your query through any of the channels below and include your registered account email so we can pull up the right details quickly.

Live Chat Open the chat window from your account dashboard. Available for terms queries, wallet disputes and account access questions during staffed hours.
Email Support Send your terms-related question to our support address. Include your account email and describe the specific clause or transaction you are asking about.
Help Centre The Help Centre lists common terms questions by category — account rules, wallet conditions, withdrawal verification — so you can find a quick answer without waiting.
HOW WE HANDLE ACCOUNTS

Account Security and Policy Commitments

These terms exist to protect both your account and the integrity of the platform. Here is how we apply them in practice — what we store, how we verify, and who to contact if something needs changing.

Wallet Verification

When you link bKash, Nagad or Rocket, we match the mobile wallet number against your account registration. Mismatches trigger a manual hold, not an automatic rejection.

Account Data Retention

We retain account records — transaction history, login logs, wallet linkage data — for as long as required under applicable rules and for dispute resolution purposes.

Security Practices

Account access is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone, including anyone claiming to be 98hi77 support.

Requesting Term Changes

You cannot negotiate individual term changes, but you can request a review of any account action taken under these terms by writing to our support email with the transaction reference.

Common Questions About 98hi77 Terms

These are the questions we get most often about how the Terms & Conditions apply to real account situations — wallet linking, account suspension, eligibility and what happens when terms are updated.

Access and eligibility depend on your local law and the region you are in. If local law in Bangladesh restricts this type of account activity, those restrictions apply regardless of what the platform offers.

Deposits where the bKash sender name differs from the registered account name are held for manual review. Update your account details or contact support with your transaction reference to resolve it.

Yes. Sharing login credentials, using automated tools in the lobby, or submitting fraudulent withdrawal requests are all grounds for suspension as set out in the terms.

The updated version is published on this page. Continuing to use your account after an update is posted counts as acceptance of the revised terms, so check this page periodically.

The platform terms remain the same regardless of which wallet you use. Each provider — Nagad, Rocket, bKash — also has its own terms, which sit alongside ours and are your responsibility to read.

Write to our support email with your account email address and the transaction or action reference. We will review it against the terms and respond with the grounds for the decision.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.